Executive Summary: If you are a victim of Thikedaar Dot Com Private Limited (operating offices in Gurgaon Star Mall and Noida) or any rogue home builder, you do not have to suffer in silence. This legal playbook provides exact steps to initiate criminal complaints, file online Consumer Forum cases, and claim 18% per annum interest plus compensation for mental harassment.

Step 1: Document & Preserve All Evidences

Before filing legal complaints, organize a digital folder containing:

Signed Turnkey Construction Agreement & Quotations.
Bank account statements showing all transfers to the contractor.
WhatsApp chats, email exchanges, and call recordings (especially threat calls or abusive language from employees).
High-resolution photos/videos of your construction site showing abandoned or defective work.

Step 2: Serve a Formal Legal Notice

Engage a advocate or draft a 15-day Legal Demand Notice stating that the contractor has committed gross deficiency of service and breach of contract. Send this via Registered AD Post to their registered corporate office (e.g., Star Mall Block A Sector 30 Gurgaon or Noida branch).

Step 3: Register a Consumer Complaint on e-Daakhil Portal

Under the Consumer Protection Act, 2019, home buyers are consumers of construction services. You can file a case online from your home without hiring expensive lawyers:

How e-Daakhil Works:

Visit edaakhil.nic.in and create an account.
Select your District Commission (e.g., District Consumer Disputes Redressal Commission Gurugram or Gautam Buddha Nagar/Noida).
Upload your complaint petition, evidence Index, and affidavit.
Pray for: Full refund of disputed amounts + 18% p.a. interest + ₹3,00,000 compensation for mental agony + litigation costs.

Step 4: Register a Criminal Complaint / Police FIR (IPC Sections)

When a contractor extracts heavy advance payments with clear deceptive intent and threatens the client, it constitutes a criminal offense under the Indian Penal Code (IPC):

Section 420 (Cheating & Dishonestly Inducing Delivery of Property): Applicable when money was taken under false pretenses with zero intention to perform work.
Section 406 (Criminal Breach of Trust): Applicable for misappropriation of funds provided for construction materials.
Section 506 (Criminal Intimidation): Applicable when company managers or staff issue threat calls over phone.

Submit your complaint to the SHO of Sector 29/30 Gurugram Police Station or Noida Police Station. If police hesitate to register an FIR, file an application under Section 156(3) CrPC before the Judicial Magistrate.

Step 5: National Consumer Helpline (NCH) Escalation

Call 1915 (Toll-Free) or lodge a grievance on consumerhelpline.gov.in. NCH will assign an official ticket number and issue an inquiry notice to Thikedaar Dot Com Private Limited.

Download Ready-to-Use Consumer Court Affidavit Template

We have prepared a pre-formatted legal affidavit template tailored for complaints against Thikedaar.com.

Download Legal Affidavit Template